Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Dog Personality Co.! The terms “we,” “us,” and “our” refer to Dog Personality Co. Dog Personality Co. operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Dog Personality Co. is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current, and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We make every reasonable effort to provide an accurate representation of our products and services. However, colors or product appearance may differ from how they appear on your screen due to your device and its settings.

Because many Dog Personality Co. products are made to order, slight variations in color, printing, placement, or appearance may occur.

We do not warrant that the appearance or quality of products or services purchased by you will exactly match how they are depicted or rendered in our online store.

All product descriptions are subject to change at any time without notice at our discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Dog Personality Co. reserves the right to accept or decline your order for any lawful reason at its discretion. Your order is not accepted until Dog Personality Co. confirms acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it. Because our products may enter production after an order is accepted, we may be unable to accommodate cancellation or modification requests.

If we do not accept, make a change to, or cancel an order, we will attempt to notify you using the contact information provided with your order.

Purchases are subject to our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be shown in your order confirmation.

Unless otherwise expressly stated, posted prices do not include applicable taxes, shipping, handling, customs, or import charges.

We may occasionally offer promotions governed by separate terms and conditions. If there is a conflict between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for purchases made through our store.

You represent and warrant that payment information you provide is accurate, that you are authorized to use the applicable payment method, and that you will pay charges incurred at the posted prices, including applicable shipping charges and taxes.

SECTION 5 - SHIPPING AND DELIVERY

Products may require production time before shipment because many Dog Personality Co. products are made to order.

Production and delivery times are estimates and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, weather, or events outside our reasonable control.

Shipping options and applicable charges will be displayed at checkout when available.

Customers are responsible for providing a complete and accurate delivery address.

Please see our Shipping Policy for additional information regarding shipping and delivery.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including trademarks, brands, text, displays, images, graphics, product designs, photographs, video, audio, and the design, selection, and arrangement thereof, are owned by Dog Personality Co., its affiliates, licensors, or applicable third parties and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. You must not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit our protected materials without permission except where permitted by law.

Except as expressly provided herein, nothing in these Terms grants you a license or other right under any patent, trademark, copyright, or other intellectual property belonging to Dog Personality Co., Shopify, or any third party.

Dog Personality Co.’s names, logos, original product names, designs, and slogans may constitute trademarks or other intellectual property of Dog Personality Co. or its licensors. Shopify’s name, logo, product and service names, designs, and slogans are trademarks of Shopify. Other names, logos, products, and designs appearing through the Services may belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services that we neither monitor nor control.

You acknowledge and agree that access to such tools may be provided “as is” and “as available” without warranties, representations, or conditions of any kind and without endorsement.

Your use of optional third-party tools is at your own risk and discretion. You should review and understand the terms under which those third parties provide their services.

We may also offer new features, tools, or resources through the Services in the future. Such features will be considered part of the Services and will be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain materials or links to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content, accuracy, policies, or practices of third-party websites.

If you leave our Services to access a third-party website or service, you do so at your own discretion and risk. Please review the applicable third party’s policies and practices before engaging in a transaction with them.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Dog Personality Co. is powered by Shopify, which enables us to provide the Services to you. However, sales and purchases made through our store are made directly with Dog Personality Co.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and Dog Personality Co., including any injury, damage, or loss resulting from purchased products and services.

You expressly release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions with Dog Personality Co.

SECTION 10 - PRIVACY POLICY

Personal information we collect through the Services is subject to our Privacy Policy.

Because our Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and other service providers, including providers located outside your state or country, as described in our Privacy Policy and applicable Shopify privacy disclosures.

Please review our Privacy Policy for additional information about how personal information is collected, used, and shared.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for purposes related to operating and promoting our Services, subject to applicable law.

You represent that you own or have the necessary rights to Feedback you submit and that your Feedback does not violate another person’s intellectual property, privacy, or other rights.

We may monitor, edit, or remove Feedback that we determine violates these Terms or applicable law.

You are responsible for the Feedback you submit and its accuracy.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information available through the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, or availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel affected orders as permitted by applicable law.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes.

You may not use the Services to violate applicable laws or regulations; infringe intellectual property or other rights; harass, abuse, threaten, defame, or harm others; transmit false or misleading information; distribute malicious software; send unauthorized spam or solicitations; impersonate another person or entity; collect personal information unlawfully; interfere with the security or operation of the Services; or otherwise use the Services in a manner that may expose Dog Personality Co., Shopify, our customers, or others to liability.

You may not bypass or circumvent security, authorization, access-control, or anti-abuse measures used by the Services.

We reserve the right to suspend, disable, or terminate access to the Services when we reasonably determine that these Terms have been violated.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

If software or automated services access or interact with our Services, such access must comply with applicable laws, these Terms, and any technical requirements or restrictions imposed by Dog Personality Co., Shopify, or our service providers.

Automated systems must not conceal their automated nature, circumvent CAPTCHAs or access controls, bypass security measures, or otherwise interfere with measures intended to control automated access to the Services.

We may limit or prohibit automated access to the Services when appropriate.

SECTION 15 - TERMINATION

We may terminate this agreement or suspend or terminate access to the Services, or any portion thereof, as permitted by applicable law.

You remain responsible for amounts properly due through the effective date of termination.

Provisions that by their nature should survive termination, including provisions concerning intellectual property, liability, indemnification, and governing law, will continue to apply.

SECTION 16 - DISCLAIMER OF WARRANTIES

To the fullest extent permitted by applicable law, the Services and products offered through the Services are provided “as is” and “as available,” except where expressly stated otherwise.

We do not guarantee that use of the Services will always be uninterrupted, timely, secure, or error-free.

Some jurisdictions do not permit certain exclusions or limitations of implied warranties, so portions of these disclaimers may not apply to you.

Nothing in these Terms excludes warranties, rights, or remedies that cannot legally be excluded.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DOG PERSONALITY CO., ITS AFFILIATES, PARTNERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, SERVICE PROVIDERS, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PURCHASED THROUGH THE SERVICES.

NOTHING IN THESE TERMS LIMITS LIABILITY THAT CANNOT LEGALLY BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless Dog Personality Co. and its affiliates, partners, officers, employees, agents, contractors, licensors, and service providers from third-party claims arising from your material breach of these Terms, violation of applicable law, or violation of another party’s rights.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law or severed to the minimum extent necessary.

The remaining provisions will continue in full force and effect.

SECTION 20 - WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision of these Terms does not constitute a waiver of that right or provision.

These Terms, together with policies and operating rules posted through the Services, constitute the agreement between you and us concerning your use of the Services and supersede prior agreements concerning that subject matter.

SECTION 21 - ASSIGNMENT

You may not transfer or assign these Terms or your rights or obligations under them without our prior written consent, except where applicable law provides otherwise.

We may transfer or assign our rights and obligations under these Terms as permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms of Service and separate agreements through which we provide Services will be governed by the laws applicable in the jurisdiction where Dog Personality Co. is headquartered, without limiting any consumer protections that apply under applicable law.

SECTION 23 - HEADINGS

Headings used in these Terms are included for convenience only and do not limit or otherwise affect the provisions they describe.

SECTION 24 - CHANGES TO TERMS OF SERVICE

You can review the most current version of these Terms of Service on this page.

We reserve the right to update, change, or replace portions of these Terms by posting updates to our website, subject to applicable law.

When required by law, we will provide notice of material changes. Continued use of the Services following the effective date of updated Terms constitutes acceptance of those changes to the extent permitted by law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Dog Personality Co.
Email: clistel2023@gmail.com